SmartOps
Serving you intelligence about your operations on a platter!
Proprietary algorithms in SmartOps uses extensive data elements and provides you with proactive intelligence around revenue, engagement, adoption, and risk.
Providing you with knowledge and control
Customer Success operations have high volume and variety of data elements. SmartOps uncovers trends and correlations within your operations and provides you with a clear view of what it takes to be the best!
According to our last global survey, proactiveness around Risk and Opportunity management require the most intelligence and automation. With SmartOps, we have made it available to you.
Revenue Intelligence
Identify your growth drivers
Revenue intelligence covers renewals and expansion. Get to know what drives revenue outcomes and orient your actions and operations around them over time.
Risk Intelligence
We identify your risks
Managing risk needs to be a proactive exercise. SmartOps uses a proprietary algorithm to gauge risk in your accounts and provides you with a stack ranked list about your portfolio.
Risk Intelligence
We identify your risks
Managing risk needs to be a proactive exercise. SmartOps uses a proprietary algorithm to gauge risk in your accounts and provides you with a stack ranked list about your portfolio.
Engagement Intelligence
Taking relationship management to the next level
It is all about human -human connections. Gauge how your various customer touchpoints are working towards achieving your goals.
Adoption Intelligence
Drive adoption. Drive growth.
Managing proper adoption is critical to most outcomes. Be ahead of the race with your knowledge of how the adoption trends are impacting your portfolio and your success.
Adoption Intelligence
Drive adoption. Drive growth.
Managing proper adoption is critical to most outcomes. Be ahead of the race with your knowledge of how the adoption trends are impacting your portfolio and your success.
