Customer Success | 5 MIN READ
Jan 16, 2024
Uncover the three key Customer Success metrics: perception, excellence, and impa...
Customer Success | 8 MIN READ
Sep 21, 2022
Negative versus positive feedback has always been a point of discussion. In this...
Customer Success | 7 MIN READ
Aug 19, 2022
Voice of customer techniques are crucial for the success of any organization, wh...
Customer Success | 10 MIN READ
Aug 8, 2022
Here is our take on why surveys do not work as they used to before!...
Customer Success | 6 MIN READ
Mar 16, 2022
Are looking for inspirational customer delight examples and ideas to explore in ...
Customer Success | 6 MIN READ
Nov 4, 2021
What are some of the best customer feedback tools for you to watch out in the ye...
Customer Experience | 7 MIN READ
Jun 10, 2021
Is setting customer expectations an essential part of the customer success progr...
Customer Success | 12 MIN READ
Apr 28, 2021
What is a Customer Reference and how do you ask for one politely? Dive in to get...
SaaS | 5 MIN READ
Jan 20, 2021
Understand what SaaS value proposition means and how it can impact customer rete...
Business Tips | 6 MIN READ
Dec 23, 2020
You can win-back your lost customers and spring back on the revenue bar with the...
Business Tips | 7 MIN READ
Nov 25, 2020
Let us look at some ways through which you can generate leads and acquire the fi...
Customer Success | 6 MIN READ
Oct 21, 2020
Customer Success Culture is set by incorporating the right strategies and practi...
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In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Listen wherever you get your podcasts.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.