E-Book | 8 MIN READ
5 Quality “Misses” to Avoid in SaaS
Apr 24, 2023
Learn the top 5 Critical mistakes to Avoid in your QA testing process to exceed ...
E-Book | 8 MIN READ
Apr 24, 2023
Learn the top 5 Critical mistakes to Avoid in your QA testing process to exceed ...
Customer Success | 4 MIN READ
Jul 28, 2022
Do you know AI can help manage customer expectations? If not, check out this blo...
Customer Experience | 8 MIN READ
Jul 5, 2022
Conversation CX is the current buzzword in the B2B SaaS world. In this write-up,...
Customer Success | 8 MIN READ
Mar 22, 2022
In this write-up, we have explained the meaning of the term customer responsiven...
Product Success | 8 MIN READ
Mar 10, 2022
Here is our take on how to manage product feature requests and respond to them g...
Customer Experience | 7 MIN READ
Jun 10, 2021
Is setting customer expectations an essential part of the customer success progr...
Customer Success | 6 MIN READ
Jan 19, 2021
Here are four levels of customer satisfaction that stand as a testament to glory...
Customer Success | 7 MIN READ
Nov 18, 2020
The expectations of the customer are on the rise. In such a scenario, it is much...
Customer Success | 6 MIN READ
Oct 13, 2020
Understanding Customer Needs is crucially important, especially in the customer ...
Customer Experience | 8 MIN READ
Jul 6, 2020
When I set to begin explaining what exactly does the coined term, ‘customer ob...
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In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
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Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.